Metal detection software support Dubai, UAE, Iran, Gulf, Middle East

3D Earth Imager
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Software Support
Here you find answers to your questions about registration, usage and evaluation of the 3D imaging software.

Which of the following problems do you have?
	If I scan the same area again I always get another picture.
	Solution
	The area is very mineralized. The location of metal is very problematic.

	The unit shows metal but I didn't found anything.'
	What device do you have?
		Rover C, Grailfinder, Walkabout, Future 2005, Future I-160
	Did you make a control scan?
		Yes, I did.
	Is the control scan similar to the first scan?
			Yes, it is similar.
			Solution
			Please send the 2 pictures for evaluation to this email: yazdan100@hotmail.com
			No, it is completely different.
			Solution
			The area is very mineralized. The location of metal is very problematic.
		No.
		Solution
		You have to make the important control scan.
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		Rover Deluxe, Walkabout Deluxe
		With what menu option did you make the scan?
			Menu option 2
			Was the picture prevailing blue?
				Yes.
				Did you hear the sound of the metal detector?
					Yes, I 'heard' the metal.
					Solution
					So metal is there. Please use menu option 1 to locate the metal exactly.
					No.
					Did you make a control scan?
						Yes, I did.
						Is the control scan similar to the first scan?
							Yes, it is similar.
							Solution
							Please send the 2 pictures for evaluation to this email: yazdan100@hotmail.com.
							No, it is completely different.
						Solution
						The area is very mineralized. The location of metal is very problematic.
						No.
						Solution
						You have to make the important control scan.
				No.
				Did you make a control scan?
					Yes, I did.
					Solution
					Please send the 2 pictures for evaluation to this email: yazdan100@hotmail.com.
					No.
					Solution
					The area is very mineralized. The location of metal is very problematic.
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			Menu option 3
			Was the picture prevailing blue?
				Yes.
				Did you hear the sound of the metal detector?
					Yes, I 'heard' the metal.
					Solution
					So metal is there. Please use menu option 1 to locate the metal exactly.
					No.
					Did you make a control scan?
						Yes, I did.
						Is the control scan similar to the first scan?
							Yes, it is similar.
							Solution
							Please send the 2 pictures for evaluation to this email: yazdan100@hotmail.com.
							No, it is completely different
							Solution
							The area is very mineralized. The location of metal is very problematic.
						No.
						Solution
						You have to make the important control scan
					No.
					Solution
					There is no metal. You have to do a ground balance. Before you press enter you have to hold the detector approx. 5cm above ground.
			Menu option 4
			Did you make a control scan?
				Yes, I did.
				Is the control scan similar to the first scan?
					Yes, it is similar.
					Is the control scan similar to the first scan?
						Yes, it is similar.
						Solution
						Please send the 2 pictures for evaluation to this email: yazdan100@hotmail.com.
						No, it is completely different.
						Solution
						The area is very mineralized. The location of metal is very problematic.
					No, it is completely different.
					Solution
					You have to make the important control scan.
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		The depth is not real.
		Solution
		Possible Reasons: fresh burried objects, strong mineralized area, earth deposit, sheath in concrete, reflection because of the natural magnetism
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		The picture is completely red and there are some green points in it.
		How do you transfer data to pc?
			I transfer via radio.
			Solution
			Try a transmitting via cable. Radio transfer could be disturbt (mobiles, radios, ...)
			I transfer via cable.
			Solution
			Your transmitting system seems to be defective. Please send it to our repair department!
		I have a Cavefinder and every picture looks the same.
		Solution
		Zoom the picture and press 'F4'. You see every picture is different.